We maintain a staff of trained
technicians who are available for repairs and guests' and owners'
assistance 7 days a week. We continually educate and train our staff
to stay on the cutting edge of the business. We use some of the newest
and most effective cleaning methods on the market and are continually looking
to new and better ways.

Radio Dispatch for Quick
Response Time
With instant communication over Hatteras
Island we can provide service at a moments notice. When you
or your guest arrive after a long trip to the Outer Banks, we know that
waiting for service is not what you expect. With HRI SPAs you won’t have
to!
What sets HRI service
team apart:
Our service team consists of CPO trained,
skilled personnel who strive for excellence each week. They know
that guests arrive ready to begin their vacation right away. We can handle
the load; many of our tubs are cleaned and ready for use before noon on
check-in days. Our staff begins their day at 6:30 AM preparing for
the arrival of your guests. They organize their workload, prepare
chemicals and get ready for the day ahead. As soon as the first guests
begin to leave we are hard at work. We work closely with the property management
companies to get to the houses early and ensure that as homes are ready
inside, the hot tub is also ready to go!
We are in communication with our service
staff via cell phone and radio, and we have supervisors in the field to
assist, offer advice, and oversee the cleaning process throughout the day.
Each tub is thoroughly cleaned using the latest chemical technology.
The water is always tested to ensure the highest level of quality and safety.
Our staff clean and secure the hot tub
lids and surrounding area so your guests not only find crystal clear water,
but also the entire deck area is clean and ready for their enjoyment.
We are available until early evening, right through the busiest check in
time, so should a problem arise we can respond within minutes. Your
guests will enjoy uninterrupted fun in a spa serviced by HRI Spas!
Please call, email,
or use the contact form if you have any
questions
1-800-428-8372 Ext. 276